The management is a total mess. A waste of money!

Business Administration Fokus Innovation, Technologie und Digitalisierung (B.A.)

  • Studieninhalte
    1.0
  • Dozenten
    2.0
  • Lehrveranstaltungen
    2.0
  • Ausstattung
    1.0
  • Organisation
    1.0
  • Literaturzugang
    3.0
  • Digitales Studieren
    1.0
  • Gesamtbewertung
    1.6
The lectures are decent and the teachers are somewhat experienced speaker, but I can't say I learnt anything practical. The management is extremely inefficient. Not replying to emails in time (sometimes it takes a week and a half or longer, or worse completely ignored). The whole system is very confusing. It was extremely unsettling when you have questions, but no one there in the office had a clue or everyone is confused there too. Everyone wears suit and tie and pretend they are professional.

The accounting is THE ULTIMATE WORST. Randomly send in invoices via emails without any explanations and add on to penalty fee for delay as much as she pleases (she asked to have us pay 10 euros or as much as 100 euros for delay payment, which is not on the contract!). Rude, confusing and very unprofessional. I went into the program with an open mind, but I really can't accept this level of management. It is trash.

Kommentar der Hochschule

Dear Jonas,

Thank you for taking the time to send us your feedback.
We regret that the organization of your studies did not meet your expectations.
The organizational processes have not always run smoothly in recent months. The reason for this is that we have been pushing ahead with numerous digitization projects that have taken on a particular urgency as a result of the pandemic. But it was precisely because of this that we were able to implement many optimizations last year and thus implement new developments. Of course, it was and still is important to us to enable our students to study as smoothly as possible during this time. For this reason, we were able to offer numerous options immediately after the start of the restrictions in Germany, which ensured that the studies could be continued without content-related restrictions or time delays (e.g. alternative as well as digital certificates of achievement and support in online learning).

However, we didn't want to leave it at just mapping our existing offerings. Instead, we initiated additional free specials - such as a digital summer school, regular guest speaker events, the expansion of our online library, and more - for our students, which, according to our surveys, have been very well received.

We also regret that there has been some irritation regarding invoices. Our invoicing is, of course, based on our contractual agreements. We will be happy to take your comments on board internally in order to eliminate any ambiguities.

In order to better assess your feedback and to derive suitable measures for the further development of our programs, we are happy to offer you a personal meeting. You are very welcome to contact us at feedback@steinbeis-smi.de.

We wish you all the best for your future!

Best regards
Your SMI
11.10.2021

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Über Jonas

  • Alter: 27-29
  • Geschlecht: Männlich
  • Abschluss: Ja
  • Studiendauer: 6 Semester
  • Studienbeginn: 2020
  • Studienform: Berufsbegleitendes Studium
  • Standort: mind München
  • Schulabschluss: Fachgebundene Hochschulreife
  • Weiterempfehlung: Nein
  • Geschrieben am: 27.09.2021
  • Veröffentlicht am: 01.10.2021